Terms and conditions
7 Days Peace of Mind Money Back Guarantee on all Orders subject to a service fee of 15% and buyer must return item at own expense. Items must be returned in original condition with all original packaging and must be fully cleaned as stated in operations manual instructions before returning to avoid bacteria growth inside otherwise a cleaning fee of £50 will be deducted from the refund amount.
All items are Brand New Boxed unless otherwise stated and come with Manufacturer RTB Parts Warranty, Please register for warranty online direct with the manufacturer and in the unlikely event of a problem please claim warranty direct with the manufacturer.
If a fault is developed within 7 days of delivery we will replace the item with a new one subject to the faulty item is returned to us within 14 days from the date of delivery and the fault is reported with in 7 days from the date of delivery. A refund will only be issued if a replacement is not available for any reason. If a refund is requested by the buyer in the case where replacement is available it will be classed as a standard return and 15% service fee will be deducted from the total refund amount. Please note buyer is responsible for return postage costs regardless of the reason of the return.
Any damaged on delivery items should be signed “Damaged” at the time of Delivery as per rules by the courier insurance companies, we will not be held responsible if the item is not reported damaged at the time of delivery to the courier.
• Delivery Policy, including delivery on split shipment of goods
Free Standard 2-3 Working Days Delivery to Anywhere in UK
Free Economy 4-7 Working Days Delivery to outside Mainland UK and Europe
Free Worldwide Ocean Freight for Delivery outside Europe
Despatch time 1 Working Day
All orders are sent via Tracked Shipment and Tracking Number is provided within 24 hours of despatch.